Humana started in the 1960s as a home-based nursing company, and grew rapidly to become the largest in the United States. Thirty years later, the company’s name was officially changed to Humana, which was the largest hospital in the region, and it developed its own health insurance schemes. Shortly afterwards, Humana decided to focus entirely on her health care plans, stopping the hospital segregation. To date, Humana Inc is a Fortune 500 company based in Kentucky and one of the nation’s largest health insurance companies.
Humana offers a variety of individual insurance products related to health care, including health, dental, and vision. Health systems are available in Alabama, Arizona, Florida, Georgia, Kentucky, Louisiana, Michigan, Mississippi, North Carolina, Tennessee, Texas, Utah, and Virginia. The company also sells additional health insurance plans.
Humana supports a variety of health programs, including Humana Helps for people who want to better understand the Affordable Care Act, and HumanaVitality, an award-winning program aimed at promoting blood donation, exercise, prevention testing, and smoking cessation.
For the past 15 years Humana has been responsible for managing the Department of Defense’s TRICARE program. Advocacy for military members has been a long-standing focus on the company with a strong emphasis on finding solutions to common health care issues that veterans face.
Humana is based in Louisville, Kentucky. It is the third largest healthcare company in the U.S., serving more than 13 million customers. The Humana network includes more than 350,000 medical providers and more than 3,000 hospitals. The company has been in business since 1961 and had its beginnings in the aged care industry.
Like most insurance companies, Humana’s product offerings include the following types of programs: HMO, PPO, POS, and EP
Humana Health Insurance Pros and Cons
- Medicare Advantage customer satisfaction
- Financial stability
- Member benefits
- Lack of individual health insurance
- Customer service
Humana programs and options
Humana provides health insurance to businesses of any size including those small businesses with less than 50 employees. Employers have a variety of policies to choose from when choosing health insurance for their employees.
The inclusion of Medicare benefits through Humana is available to purchase people who are already eligible for Medicare. When choosing between Humana’s Medicare Advantage policies, you should consider the provider’s network options
Dental and vision insurance
Humana dental insurance is available in three categories: Dental Savings Plus, Preventive Value, Dental Preventive Plus
The main difference between these policies will be the provider networks. Dental Savings Plus may be the cheapest policy among Humana offerings but will only offer discounts when you visit online dentists. On the other hand, Preventive Value and Preventative Plus will provide more flexibility for networks.
Vision insurance can also be purchased through the Humana website, but only one plan is offered: Vision Focus Plan. The policy has a monthly payment of $ 14.99 with a one-time subscription fee of $ 35. Humana vision insurance will help you pay for services such as regular eye tests, contact lenses and frames.
Benefits and services of the member
By becoming a Humana member, you will gain access to their MyHumana online website. These are available online but can also be accessed through the company app. In this forum, you have the power to pay your premium, find a doctor and get more information like a drug price guide.
In addition to the MyHumana platform, the company offers all members access to the Go365 Wellness system. The program allows members to save on their monthly health insurance premiums by participating in healthy activities such as exercise or eating fruits and vegetables.
Customer reviews and complaints
The reviews of Humana customers are slightly below average compared to other health insurance companies. In addition, a major complaint among members is the slow pace of customer service.
All of this is backed up by Humana’s National Association of Insurance Commissioners (NAIC) rating index 1.82. The approximate ratings of both indicate that the company receives more complaints than average in terms of its size.
Humana, on the other hand, is a licensed business as identified by the Better Business Bureau (BBB), which means that despite receiving complaints, the company is actively trying to resolve outstanding issues with policymakers.
Financially, Humana is stable and able to pay customer claims, which can be seen in A.M. Excellent A- rating (Very good).